Service 04
Custom agents and workflow automation
We design agents and automations around specific jobs, connect them to the right data and tools, and place human review where the consequences demand it.
Less repetitive work and faster decisions without introducing another disconnected chat window.
Capabilities
The parts that make the whole
Workflow agents
Agents designed around bounded jobs such as research, support, knowledge retrieval, operations, and internal tooling.
Tool and data connections
Connect models to databases, APIs, documents, search, and actions with explicit permissions and traceable outputs.
Channel delivery
Deploy useful behavior into the Slack, WhatsApp, Microsoft Teams, or web surfaces where the work already happens.
Evaluation and observability
Instrument prompts, retrieval, costs, failure paths, and human feedback so the system can improve safely.
How we work
Decisions before ceremony
- 01
Bound the job
Choose a repeatable workflow with clear inputs, permitted actions, success criteria, and an owner.
- 02
Ground the system
Connect only the data and tools required for that job, with retrieval, permissions, and source visibility.
- 03
Evaluate
Test representative tasks and failure cases before widening autonomy or adding more channels.
- 04
Operate
Deploy with analytics, cost controls, review paths, and a feedback loop tied to real outcomes.
Typical deliverables
- Workflow and agent architecture
- Retrieval-augmented generation systems
- Model and tool integrations
- Slack, WhatsApp, Teams, or web delivery
- Evaluation and observability setup
- Human review and escalation paths
A good fit when
- A team repeats the same research or coordination work
- Useful context is scattered across systems and documents
- An existing workflow needs assistance rather than full replacement
Relevant work
See the service in context
Real products where this discipline shaped both the public story and the working experience.
Niblu
A warm, practical AI product that turns restaurant menu photos and PDFs into personalized guidance for people navigating allergies, intolerances, and dietary restrictions.
- Product Design
- Full-stack Development
- AI
Denki
A product and public experience that makes battery-storage trading, operational control, market conditions, and financial performance legible in one system.
- Product Design
- Full-stack Development
- Data Visualization
Other services
The rest of the studio
Have something in mind?